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Fulfillment Policy

One Asia Golf Cup

Fulfillment Policy for Event Tickets

This Fulfillment Policy governs the delivery of tickets for events purchased through In The Know Travel ("we", "us", or "our"). Please read it carefully before purchasing any tickets.

  1. Method of Delivery: After a successful purchase transaction, the tickets for the event will be delivered electronically via email to the email address provided at the time of purchase.

  2. Delivery Time: Tickets will be delivered upon confirmation of the purchase. Please allow up to 24 hours for the delivery of your tickets.

  3. Verification: Please ensure that you keep your ticket safe and do not share it with others, as it will only allow one entry.

  4. Ticket Details: The tickets will contain all the relevant details of the event including the event name, date, time, location, and seat details (if applicable).

  5. Reissue of Tickets: In the event that you do not receive your tickets within 24 hours or lose your ticket, please contact us immediately at [Your Contact Information]. Please note that reissued tickets will invalidate the bar code on the original tickets.

  6. Responsibility: It is the responsibility of the customer to provide an accurate and valid email address at the time of purchase. We are not responsible for tickets that are not received due to incorrect email addresses or for tickets that are lost or deleted by the customer after delivery.

  7. No Hard Copies: Please note that we do not offer physical/hard copy tickets. All tickets are delivered electronically via email.

  8. Cancellations and Refunds: Refunds, exchanges, and cancellations are governed by our Refund Policy.

By purchasing a ticket from us, you agree to this Fulfillment Policy. If you have any questions regarding this Fulfillment Policy, please contact us at [Your Contact Information].

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